A Primer on ArcGIS and Named User Levels and User Roles in ArcGIS Online

At ArcGIS R 10.5 and 10.5.1, Esri introduced a new tier of named user called Level 1 Named User. The new Level 1 Named User is in addition to the Level 2 Named User (formerly called Named User) and is a cost-effective way to share those important information products in your organization without giving up control over what information is seen by whom and how it is used. As a refresher, we introduce you to the Level 1 named user and more about user roles.

named user levels and roles
Privileges defined for each of the default roles (Credit: Esri)

Organizations use levels to allocate accounts based on the privileges that members need. Members are assigned a level when they are invited to the organization. The level determines which privileges are available to the member. ArcGIS offers two levels of membership.

What Can This New Level 1 Named Users Do?

  • View private content shared within your organization
  • Participate in private groups (invitation only)
  • Access subscription and premium ArcGIS content that is shared as part of a map, scene, or app
  • Use configured apps (read only)
  • Access basemaps, search for content, and use geosearch

What Can This New Level 1 Named Users Not Do?

  • Create any kind of content
  • Edit or make new map
  • Share content to their organization or the public
  • Create groups
  • Manage other users, groups, or content
  • Perform analysis

New user levels and the effect on your current data and work Q&A:

With ArcGIS Enterprise you still have the same number of User Entitlements, which are now called Level 2 Named Users and which have the same capabilities (including ArcGIS apps) as before.

In ArcGIS Online all your existing Named Users have been automatically converted to Level 2 Named User.

In desktop, your named User Entitlement is now referred to as a Level 2 Named User.

Default Roles:

ArcGIS Online (and Portal for ArcGIS) defines a set of privileges for the following four default roles:

  • Viewer—View items such as maps, apps, demographics, and elevation analysis layers that have been shared with the member. Join groups owned by the organization. Use network analysis and geocoding. Members assigned the Viewer role cannot create, own, or share content, or perform analysis or data enrichment. The Viewer role can be assigned to level 1 or level 2 accounts.
  • UserViewer privileges plus the ability to see a customized view of the site, use the organization’s maps, apps, layers, and tools, and join groups owned by the organization. Members assigned the User role can also create maps and apps, add items, share content, and create groups. The User role can be assigned to level 2 accounts.
  • PublisherUser privileges plus the ability to publish features and map tiles as hosted web layers. Members assigned the Publisher role can also perform analysis on layers in maps. The Publisher role can be assigned to level 2 accounts.
  • AdministratorPublisher privileges plus privileges to manage the organization and other users. An organization must have at least one administrator. However, there is no limit to the number of Administrator roles that can be assigned within an organization. It is recommended that an organization have at least two administrators, while restricting this role to those who require the additional privileges associated with it. The Administrator role can be assigned to level 2 accounts.

Read more about named user levels here

Note, for users of Admin Tools for ArcGIS Online, a popular tool called “Add entitlements” is very handy way to many your users’ access rights.  Imagine the scenario, you have licenses for a number of Esri, ArcGIS applications that are in heavy demand by your users. For example, you have access to an ArcGIS Pro license(s) and Drone2Map but you don’t have licenses for all users. you need an efficient way to grant user access to these apps within your organization. The Add Entitlements tool will make this a breeze for you to manage.

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